Compliance Manager

Our client is a mid-sized European Bank, currently searching for a Compliance Manager, further details below:  

Job Purpose:

The Compliance Manager will be responsible for working closely with the Head of Compliance, MLRO & DPO in all matters relevant to the Compliance Function of the Bank, including regulatory advice, delivery of the annual Compliance Monitoring Plan, risk assessments, compliance monitoring reviews or investigations, 2nd line oversight, compliance reporting, regulatory reporting, review of policies and procedures, compliance training, Consumer Duty, Complaints advice and Financial Promotions.

Job Description:

The position will work closely with the Head of Compliance, MLRO & DPO to provide an expert advisory and monitoring service to the bank to ensure compliance with relevant rules, regulations and codes of conduct regarding compliance issues. In particular, a good level of knowledge and understanding of the UK Regulated Banking environment is required, including PRIN (Consumer Duty), SUP, MCOBS, BCOBS, SYSC, DISP, Conduct Risk, SMCR and Data Protection

The role of the Compliance Manager:

1. Deputise for the Head of Compliance and MLRO, when required.
2. Assist in the design, implementation and maintenance of annual monitoring programmes for the Compliance Functions.
3. Monitor and report on the business’ compliance with prevailing regulation and legislation through monthly monitoring and business reviews.
4. Carry out annual reviews of Consumer Duty policies.
5. Conduct annual policy reviews of Compliance owned Policies ensuring they reflect the latest regulatory requirements.
6. Provide advice to the business with regard to Compliance to ensure internal processes and procedures are updated to reflect changes in regulation and business activities.
7. Ensure procedures, systems and controls are up to date, are effective and comply with the relevant regulations.
8. Monitor and manage regulatory and industry change and evaluate the impact of such changes on the Bank’s business.
9. Develop KPI’s and other relevant MI to ensure that senior management are appropriately advised to enable informed decision making.
10. Assist with drafting reports to senior management and Board committees.
11. Ensure regulatory reporting is accurate and timely.
12. When required, support compliance related projects ensuring these are delivered on time and to specification and the impact of rules and regulations are known to all stakeholders.
13. Contribute to the Compliance team responsibilities for the development of New Products or changes to existing products.
14. Assist with Compliance remediation and other ad-hoc projects.
15. Assist with the review and sign-off of Financial Promotions.
16. Devise and deliver Compliance to 1st line teams as required.
17. Maintain appropriate knowledge to be fully qualified to undertake the role, and complete all mandatory training as required to attain and maintain competence.
18. Executive Risk Committee (ERC) Secretary Arrange meetings, including obtaining reports to ERC, disseminating these, producing Minutes of ERC meetings and overseeing an action tracker.

The list of duties in the job description should not be regarded as exclusive or exhaustive.

Experience:

• Bachelor’s degree or equivalent preferred.
• Law degree, or some knowledge of English law
• Minimum 5 years’ experience in Compliance and Banking
• Experience of working in a Retail banking environment
• Experience of successful team working
• Relevant recognised Compliance and Financial Crime qualifications desirable.

Skills/Knowledge:

• Very good knowledge of UK FCA/PRA regulatory obligations and some knowledge of UK AML and Terrorist Finance regulatory framework.
• A good understanding of the bank’s products, services and processes and of the customer relationship.
• Knowledge of law, Data Protection, payments and complaints. Capacity to analyse and summarise reports and information where required.
• Computer literate.
• Ability to work to tight deadlines.
• Good strategic thinking and a proactive approach.
• Excellent numeracy, interpersonal and communication skills, both written and oral.
• A flexible attitude to the team’s work, including a willingness to reprioritise and undertake any of the tasks at short notice.
• Act with integrity, at all times, and embrace the philosophy of treating customers fairly

Equal Opportunities:

To be able to demonstrate a commitment to the principles of The Bank’s Equal Opportunities and be able to carry out duties in accordance with this policy.

Key Competencies

Consumer Duty:  All staff must be aware of and understand the FCA’s requirements regarding Consumer Duty (CD) incorporated in the Bank’s Policy and help the Bank to act in good faith towards customers, avoid causing them foreseeable harm, and enable and support them to pursue their financial objectives.

Fraud Prevention:  All management and staff must be alert to the possibility of fraud, ensuring that no action is undertaken on behalf of the Bank or a customer without a clear understanding of the purpose and background to the transaction.

Providing Excellent Customer Service:  Exceed the expectations of internal and external customers through the quality of customer services, meeting their needs and demonstrating the added value of the service provided.

Attention to Detail:  Ensure that information is correctly processed and that work complies with relevant internal/external rules, procedures and regulatory requirements.

Team Working:  Work co-operatively with others; openly exchanging information where appropriate and supporting colleagues to achieve business goals.

Training and Competence:  Keep up to date with relevant developments in marketing and Anti- Money Laundering and Countering Terrorist Financing matters by taking annual AML, Banking Code, TCF tests.

Self Motivation:  Carry out every task set to the best of your ability, looking for ways to improve performance and standards, setting personal goals at or beyond business expectations. 

Influencing:  Focuses on the requirements of the customer, demonstrating the relevance and benefits of a particular service in a way in which the customer will understand.

Making good decisions:  Selects the best course of action based on the available information and accepts personal responsibility for the outcome.

Bringing innovation to problem solving:  Continuously improves the business by generating new and practical ways of doing things in order to solve problems and gain competitive advantage.

Making change work: Help the business to introduce changes to structures, processes, products and services effectively and efficiently by focusing effort and commitment on making the change work

Our client is an equal opportunity employer and ensures that no applicant is subject to less favourable treatment on the grounds of gender, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, responsibilities for dependants, physical or mental disability. Candidates are selected for interview based on their skills, qualifications and experience.

Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

For further information, please contact: 

Enrico Castagnetti, Wintermann Search & Selection Limited

Mobile:       +44 (0)7711 267500

Email:         enrico@wintermann.co.uk