Role
This role reports to the Bank’s Company Secretary and Senior HR Manager.
The role will be based in the Bank’s City Office (Monument) working hours 8.30am – 4.15pm with 45 minutes for lunch. Employees currently benefit from a hybrid working arrangements. This role will involve working in the office Monday to Thursday with the option to work from home on Friday’s, if the individual’s home working arrangements are suitable for effective completion of the role.
Role Profile
General
Greet visitors
Manage post and deliveries
Manage and order stationery supplies
Order and distribute weekly fruit and refreshments for the company, ensuring old fruit is removed and refreshment stocks are kept replenished
General office tidiness with particular detail to the Boardroom
Involvement in the organisation of building spaces, such as assisting with meeting room bookings.
Organise:
Welcome CEO meetings
Departmental Head meetings for all new joiners as in line with HR requirement
Town Hall meetings – arranging guest speakers and gathering all documents ready for meetings.
Events and Team Building Activities – sourcing venues and managing bookings and staff comms
Arrange lunch/refreshments for meetings
Organise and Programme door passes for all staff, new joiners and visitors
Provide welcome packs to the new joiners
Bank wide announcements such as new joiners, leavers and team building activities
Arrange UK hotel bookings for CEO and Directors
Facilities / Maintenance
Central point of contact for suppliers, maintenance, security and premises (liaison with cleaners, maintenance etc).
Monitoring the Facilities inbox
Responsible for the ordering and maintenance of facility and bathroom supplies
Maintenance of photocopiers, dishwashers, water machines, alarms etc.
Ensuring notice boards are presentable and contain current information
Maintain supplier management matrix and ensure regular reviews carried out to schedule
Health and Safety
Look after health and safety
Weekly test of audible fire alarm
Regular premises checks and maintenance completed when due, e.g. fire safety maintenance, security maintenance and lift maintenance.
Arrange six monthly fire drill
Arrange and minute 6 weekly Health & Safety meeting to ensure compliance (ensuring any actions agreed are completed)
Support H&S including but not limited to reviewing first aid kits and organising training for first aiders and fire wardens.
Organise fire extinguisher services
Accountabilities
Provide highly efficient support for the Company Secretary and Senior HR Manager
Be a familiar port of call for all logistical matters
Embody the RBL culture and values to ensure that guests to Faith House enjoy a positive experience
Support special projects including events when required
Support the Bank’s key stakeholder relationships including the Salvation Army and our regulators by building an effective rapport with individuals involved.
Essential knowledge, skills and experience
Strong communication and organisational skills
Friendly, professional and helpful approach
Flexible with the ability to prioritise a changing to do list
Trustworthy and reliable
Self-motivated
Working within a regulated environment
Proficient with using a computer with good knowledge of MS Office applications incl Teams
Desirable knowledge, skills and experience
Financial Services/ Banking terminology
Detail-orientated
For further information, please contact:
Enrico Castagnetti, Wintermann Search & Selection Limited
Email: enrico@wintermann.co.uk